All our watches are inspected and prepared by our highly skilled Watchmakers. Each timepiece is closely inspected who are trained to spot any indication that a watch might be fake, and when the information is available, we will also cross-reference our watches against official brand records.
As soon as you have chosen a watch, you can put it in the shopping cart by clicking "add to cart".The items in your shopping cart will be put on hold for you after you have completed the order process.
Shortly after submitting your purchase order you will receive a confirmation email stating your individual order number and, if applicable, further information regarding the payment details and information about next steps.
Product images: here you can view the actual watch from different perspectives. We don't use stock photos.
Year, condition and accessories of the watch are listed.
You will also find further details such as diameter (size), drive, material, bracelet/strap details and dial types.
TIME4PEOPLE can accept most forms of payment. Either by PayPal, Bank transfer, Cash. Credit or Debit Card. Please let us know what your preferred method of payment is.
Online payments are handled by Worldpay where they use advanced encryption so that your card details cannot be seen.
A secure link is emailed with a Secure Socket Layer (SSL) this prevents you from inadvertently revealing any personal information. Your information is protected by 256-bit SSL encryption.
Your order will be processed immediately after we receive the payment.
Depending on your financial institution, it may take 2 - 4 days for the payment to arrive. Your watch will be reserved for you during this period (up to a maximum of 7 days) and shipped immediately after payment clears.
If you decide to return the goods you have purchased, the purchase amount will be refunded to the same bank account/method you used to make the purchase.
We understand that sometimes you wish to pay using cash. We can only accept a maximum contribution of £2000 towards the total (anti money-laundering legislation).
Most watches at TIME4PEOPLE cannot have VAT reclaimed as they are pre-owned goods.
FREE delivery to all UK customers.
If your payment is cleared before 4pm, your Watch will be dispatched same day and shipped using Special Tracked Delivery before 1pm Next Day (Unless it is a Bank Holiday or Sunday).
Orders placed after 1pm will be dispatched the next working day.
Please take note of our carriers business/working days.
Royal Mail Mon - Sat
Email Confirmation will be sent to notify you.
You are more than welcome to come and pick up the Watch yourself. Please note that ID showing you are the person who purchased the watched is required. Unfortunately we cannot hand over any goods to anyone else.
TIME4PEOPLE also ships internationally. However, we currently only accept bank transfers as payment.
When importing goods into your country, you may owe customs duties and import taxes. These are charged by the responsible customs authority and must be paid as soon as the item has reached its destination country. For more information, please contact your customs authority.
Check the progress of your delivery using the Tracking Reference Number provided to you in your Confirmation Email/Message. Tracking Numbers are provided by Royal Mail and checked using their tracking system.
We do our very best to let you see our watches in close detail on our site, but even then sometimes things are not quite what you expected when you receive it. For complete confidence when purchasing online or over the phone, we give you 14 days to return a wacth you arent happy with for a full refund.
If your purchase was made in store, we cant offer you a refund as you have had the opportunity to see the watch before purchasing it.
(Terms & Conditions apply)
At TIME4PEOPLE, we aim to exceed expectations on every order that we deliver, however we know that there may be occasions when you feel it is necessary to return the Watch.
You have 14 days to return.
Please follow these simple steps;
1. Call/Emaill our Services Team to inform us of your intentions.
2. Send the Watch back to us in its original pristine condition along with all the items such as Box, Manuals, Tags, Links or Straps and Stickers within 14 days and we will issue the refund.
Please make sure you use a secure signed-for courier to make the return. The cost of delivery and return will remain your responsibility.
Refunds will be processed after inspection within 5 working days.
Returns claims will in no way affect your statutory rights.
If your watch is still within the online 14-day exchange period and remains its original condition and with all accessories, you can exchange it for another.
Once we have received the watch and inspected it, your refund will be processed in 5 working days in the same method you paid for it.
We know the value of security, so every pre-owned watch we sell comes with a 12 Month Warranty alongside any remaining Manufacturer's Warranty it may also have.
If your watch develops a fault and is still covered by warranty, you can return it to us to be diagnosed by submitting a warranty enquiry. If the fault is covered by the warranty, it will be repaired free of charge.
Warranty diagnosis takes 5 working days, with the repair time quoted once the diagnosis has been made. If your watch is covered only by the manufacturer's warranty, it will need to be sent to the manufacturer.
Our promise to replace the item or refund your money does not apply to faults or damages caused by accident, neglect or misuse.
Automatic Movement
Automatic watches can run out of power while being worn if your movements aren't sufficient to keep the mainspring fully wound.
Mechanical Movement
If your watch is mechanical, it may need winding. A mechanical watch will usually need around 40 rotations of the crown from completely unwound — a manual watch will resist when full, an automatic will go on winding forever. The crown on water resistant watches may need unscrewing before you begin.
Quartz Movement
If your watch has a quartz movement, it might need a change of battery.
Yes we accept part exchanges. Let us know the make/model of your watch and whether it has Box & Papers with it, we will then give you an estimate of how much we are prepared to pay for it.
You can then send us your watch or drop it off at the Store, and after an inspection by our in-House Watchmaker, we will issue you a final offer. If you’re happy with this, we will complete your order and dispatch your new watch.
Please note we don't accept all brands so be sure to mention this prior to the sale.
Because we are an independent Luxury Watch retailer we don't have the same extortionate overheads that most of the commercial companies do. This allows us to offer you the most competitive quotes for your luxury timepiece.
A watch contains on average around 150 parts, some of which experience high forces on a continuous basis. As its a working machine, it needs servicing regularly to maintain its function, appearance and value. This is especially important if it’s automatic watch.
How often it needs to be done varies from brand to brand but to keep the performance of your watch at its best, it is recommended that you service the watch every three to five years.
If you’re unsure about when your watch needs servicing, please refer to the documentation provided with the watch. Or you can speak to one of our watch specialists and book an appointment today.
Every watch service, repair and refurbishment by our in-house skilled Watch Maker is followed by testing for accuracy, efficiency and water resistance, ensuring that each watch falls within the manufacturer’s specified tolerance before being returned to its owner.
Yes, we have our very own skilled Watchmakers who will do everything they can to help you restore yours. Just take it down to our Showroom where a member of our team will give you an estimate for the cost of repair.
In some cases, we may recommend returning it to the manufacturer for repair. We’ll be able to give you progress updates and will let you know when it’s ready to be collected.
WIND YOUR WATCH DAILY
Watches should not be left idle for long periods of time. If the watch is left unused and unwound, the gears will start to stiffen and the watch will not work as efficiently. You want the oils in the movement to keep lubricating it. You can also use a Watch-winder. Stop once you feel resistance as overwinding can damage movements.
STORING YOUR WATCH
When not being worn, your watch should be stored in a quality box away from damp and extreme temperatures. The watch's original box is an ideal storage place.
AVOID MAGNETIC FIELDS
We are exposed to magnetic fields every day when we use computer screens and other electronic devices. Strong magnetic fields can magnetise your watch and cause deviations from the correct time. Therefore, you should remove your watch during x-rays, while going through airport security, etc., and avoid placing it on speakers or other similar devices.
Give your watch a gentle clean every now and again using a cotton bud and warm water to remove dirt around the case and bracelet.
Moisture can affect the appearance of a Leather strap, so make sure that it does not come into contact with water, perfume, grease etc.
You can also take into any jeweller who will be able to give it a 'Polish' to remove any fine scratches on the metal strap.
We accept a wide range of time pieces, however our particular focus is on independent watchmakers and high-end brands such as Rolex, Audemars Piguet, Patek Philippe, Cartier etc. If you believe it may be of interest to us, please get in touch, and we will be happy to assess it.
To receive a free appraisal of your watch, simply fill out the form on our website. There, you only need to provide us with basic information like age, whether or not you have the box and guarantee certificate and so on. After submitting the form, our experts will receive your data and use it to provide you with a first appraisal of your watch's worth.
We take a data-driven approach and rely on current market dynamics to our valuations in order to narrow down the appropriate price for a time piece. Several other factors are also taken into consideration, such as historical sales prices,
the age and condition of the piece as well as certificates for validity.
The reference number alone doesn't contain all details and so we need a picture of the watch face to give you an appraisal estimate that is as precise as possible.
Once you submitting the form, it will be reviewed by our team of experts. Based on the information you submitted, they will tell you whether we would like to purchase it and at what price (subject to inspection). To move on with the sale, you will then be asked to send us the watch for inspection. After receiving it, our team of expert watchmakers will inspect it thoroughly. Following this standardised process, we will make you an offer with our final price. To complete the sale, you just have to accept our bid.
We will transfer the money to you immediately after you have confirmed our offer. Depending on your bank, the transfer may take up to 5 working days (usually 1-2).
As we do not have extortionate overheads like some of the big retailers we are in a better position to pay our customers more then any one else. This allows us to offer you the most competitive quotes for your luxury timepiece.
A photo ID must be provided with proof your current address e.g Photo Drivers Licence and a UK Bank Account.
If you still have questions please contact us and we will be happy to help answer any questions you may have.
Monday – Saturday
09:00 – 18:00
Sunday
CLOSED
Time4People have been awarded the ‘Trusted Seller’ Seal. A Trusted Seller is distinguished by special reliability and trustworthiness in their dealings with Chrono24 and its users. Chrono24 is the worldwide marketplace for Luxury Watches.
