We also recognise

how important after-sales customer care is...

 

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SERVICING

A watch contains on average around 150 parts, some of which experience high forces on a continuous basis.  As its a working machine, it needs servicing regularly to maintain its function, appearance and value.  This is especially important if it’s automatic watch.

 

How often it needs to be done varies from brand to brand but to keep the performance of your watch at its best, it is recommended that you service the watch every three to five years.

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If you’re unsure about when your watch needs servicing, please refer to the documentation provided with the watch.  Or you can speak to one of our watch specialists and book an appointment today.

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Every watch service, repair and refurbishment by our in-house skilled Watch Maker is followed by testing for accuracy, efficiency and water resistance, ensuring that each watch falls within the manufacturer’s specified tolerance before being returned to its owner.

 

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REPAIRS

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Every watch and brand is different but our experienced technicians will do everything they can to help you restore yours. Just take it down to our Showroom where a member of our team will give you an estimate for the cost of repair.

 

In some cases, we may recommend returning it to the manufacturer for repair. We’ll be able to give you progress updates and will let you know when it’s ready to be collected.

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