Question 1

14 Days Money Back Guarantee

Accepted Answer

We do our very best to let you see our watches in close detail on our site, but even then sometimes things are not quite what you expected when you receive it. For complete confidence when purchasing online or over the phone, we give you 14 days to return a wacth you arent happy with for a full refund.
 
If your purchase was made in store, we cant offer you a refund as you have had the opportunity to see the watch before purchasing it.
 
(Terms & Conditions apply)

Question 2

Returns Policy

Accepted Answer

At TIME4PEOPLE, we aim to exceed expectations on every order that we deliver, however we know that there may be occasions when you feel it is necessary to return the Watch.
You have 14 days to return.
 
Please follow these simple steps;
​   1. Call/Emaill our Services Team to inform us of your intentions.
​   2. Send the Watch back to us in its original pristine condition along with all the items such as Box, Manuals, Tags, Links or Straps and Stickers within 14 days and we will issue the refund.
 
Please make sure you use a secure signed-for courier to make the return. The cost of delivery and return will remain your responsibility.
 
Refunds will be processed after inspection within 5 working days. 
​​
Returns claims will in no way affect your statutory rights.

Question 3

Can I exchange the Watch for a different one?

Accepted Answer

If your watch is still within the online 14-day exchange period and remains its original condition and with all accessories, you can exchange it for another.

Question 4

When will I receive my refund?

Accepted Answer

Once we have received the watch and inspected it, your refund will be processed in 5 working days in the same method you paid for it.

RETURNS & REFUND

WATCHES

INFORMATION

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